The NBI clearance is one of the most important documents required in the Philippines. Whether you’re applying for a job, traveling abroad, or completing certain government transactions, this document can prove essential. Click the button below to get your NBI appointment. This step is important to get clearance from NBI.
What Is NBI Clearance?
NBI Clearance is an official government document issued by the National Bureau of Investigation (NBI) in the Philippines. It certifies that a person has no pending criminal charges or criminal records on file with the government.
This document is required for many important purposes, including:
- Job applications (local and abroad)
- Travel and visa processing
- Business registration
- Government transactions
- School or scholarship applications
- Legal proceedings
Why Book Your NBI Appointment Online?
The NBI Appointment System was introduced to make the entire process faster, more organized, and more convenient for every Filipino. Here is why booking online is better:
- No more long lines — you skip the manual queue at NBI offices
- Choose your preferred branch, date, and time
- Secure your slot in advance before it fills up
- Track your application status at any time
- Multiple payment options — pay using GCash, 7-Eleven, Bayad Center, and more
- Apply from anywhere — home, office, or anywhere with internet
⚠️ Important: Walk-in applications are no longer allowed at NBI offices, except for senior citizens, persons with disabilities (PWDs), and pregnant women.
Things You Need Before You Start NBI Appointment
Before visiting the official NBI Clearance website, make sure you have the following ready:
| Requirement | Details |
| Valid Email Address | For account registration and OTP verification |
| Active Mobile Number | For SMS verification (OTP) |
| Government-Issued ID | Passport, Driver’s License, UMID, SSS ID, PhilSys, etc. |
| Internet-Enabled Device | Computer, tablet, or smartphone |
| Payment Method | GCash, 7-Eleven, Bayad Center, Visa/MasterCard, online banking |
How to Get Your NBI Appointment Online?
Follow these steps carefully to book your NBI Clearance appointment without any problems.
Step 1: Visit the Official NBI Clearance Website
Open your browser and go to the official NBI Clearance portal: https://clearance.nbi.gov.ph
Read the Terms and Conditions carefully and click “I Agree” to proceed.
Step 2: Register Your Account
If you are a first-time applicant, you need to create a new account. Fill in the following details:
- Full name (as it appears on your valid ID)
- Email address
- Mobile number
- Password
Click “Register” to submit your information.
Step 3: Verify Your Account via OTP
After registering, you will receive a One-Time Password (OTP) via SMS or email. Enter the OTP on the verification page to activate your account. Make sure your phone number is active so you receive the OTP immediately.
Step 4: Fill Out the Online Application Form
Once logged in, you will be directed to the Application Information page. Fill in all required fields marked with an asterisk (*), including:
- Civil status
- Birthplace
- Full address
- Contact information
Double-check all the information before clicking “SAVE INFORMATION“. If you made a mistake, click “EDIT INFORMATION” before proceeding.
Step 5: Click “Apply for Clearance”
After saving your details, click the “APPLY FOR CLEARANCE” button. You will then be asked to:
- Select the type of valid ID you will bring on your appointment day
- Enter your ID number
- Click “I AGREE” to move to the next step
Step 6: Choose Your Preferred NBI Branch
Select the NBI Clearance Center nearest to your location or the most convenient one for you. NBI has branches across the Philippines, including major cities like Manila, Cebu, Davao, and more.
Step 7: Schedule Your Appointment Date and Time
The system will show you available dates and time slots for your selected NBI branch. Pick the date and time that works best for your schedule. The system will then show a confirmation summary of your appointment details on the right side of the screen.
Step 8: Pay the NBI Clearance Fee
After scheduling, proceed to the payment section. Available payment methods include:
| Payment Method | Where to Pay |
| GCash | Mobile App |
| 7-Eleven | Over-the-counter (ECPay) |
| Bayad Center | Over-the-counter |
| Online Banking | BDO, BPI, UnionBank, etc. |
| Visa/MasterCard | Credit/Debit Card Online |
After selecting your payment method, click “PROCEED“. The system will generate a reference number for your payment. Keep this reference number safe — you will need it.
💡 The standard fee for NBI Clearance is ₱130 plus a small convenience fee depending on your payment channel.
Step 9: Wait for Your Appointment Day
After payment is confirmed, your appointment slot is officially booked. You will receive a confirmation via email or SMS. Now all you need to do is wait for your scheduled date.
Step 10: Visit the NBI Branch on Your Appointment Day
On your appointment day, go to your selected NBI Clearance Center. Make sure to bring:
- Printed appointment form or the digital confirmation on your phone
- Original valid ID (the same one you selected during application)
- Payment receipt or reference number
Arrive early to avoid delays, even if you already have a confirmed appointment.
NBI Clearance for Renewals
If you already have an existing NBI Clearance and just need to renew it, the process is simpler. You still follow the same steps through clearance.nbi.gov.ph, but your personal information will already be pre-filled from your previous application. Just update anything that has changed, pay the NBI renewal fee, and schedule a new appointment.
Common Problems and How to Fix Them
| Problem | Why It Happens | Solution |
| “HIT” Status | Your name matches someone with a criminal record | Visit NBI personally with supporting IDs to resolve the hit |
| Payment Failed | Connectivity issues or incorrect payment details | Try again with a stable connection or use a different payment method |
| Full Appointment Slots | Slots fill up very fast on the system | Check back early in the morning or try a different NBI branch |
| OTP Not Received | Unstable network or wrong mobile number | Check your number, wait a few minutes, or request a new OTP |
Pro Tips for a Smooth NBI Appointment Experience
These personally tested tips will save you a lot of time and stress:
- Book early in the morning: appointment slots open early and fill up fast
- Plan ahead: on’t wait until you urgently need the clearance
- Use a stable internet connection when registering and paying to avoid errors
- Double-check all your personal details before submitting — errors can cause delays
- Arrive at the NBI branch early on your appointment day
- Save your reference number after payment — you will need it at the branch
- Screenshot your confirmation in case you lose internet access later
NBI Clearance vs. Police Clearance
Many people confuse these two documents. Here is a quick comparison:
| Feature | NBI Clearance | Police Clearance |
| Issued By | National Bureau of Investigation (NBI) | Local Police Station (PNP) |
| Coverage | Nationwide criminal records | Local/city-level records |
| Used For | Employment, visa, legal transactions | Barangay, local government requirements |
| Validity | 1 year | 6 months (varies by LGU) |
| Application | Online via clearance.nbi.gov.ph | In-person at local police station |
Frequently Asked Questions (FAQs)
Q: Can I get NBI Clearance without an appointment?
No. The NBI strictly requires an online appointment and registration before visiting any NBI Clearance Center. Walk-ins are not accepted, except for senior citizens, PWDs, and pregnant women.
Q: How long is NBI Clearance valid?
NBI Clearance is valid for one (1) year from the date of issue.
Q: What if I made an error in my application form?
You can click “EDIT INFORMATION” on the review page before finalizing your application. Once submitted and paid, contact the NBI directly to request corrections.
Q: Can I reschedule my NBI appointment?
Yes, you can reschedule through the same portal at clearance.nbi.gov.ph before your appointment date, subject to slot availability.
Q: Is the NBI online appointment system available 24/7?
Yes, you can register and book appointments anytime through the official website, though payment processing times may vary depending on your payment method.
Final Verdict
Booking your NBI Appointment Online through clearance.nbi.gov.ph is the most efficient and stress-free way to get your NBI Clearance in the Philippines today. The entire process — from registration to payment — can be completed in under 30 minutes from the comfort of your home, saving you hours of waiting in line.
